Shipping, Returns & Privacy policy

Pricing

All prices are quoted in New Zealand Dollars.

If you are purchasing from overseas, some currency conversion fees may apply.

 

Exchanges, returns and refunds

If for any reason, you wish to return your order, please email barrysplace516@gmail.com, tell us your name, order number, date of purchase, product description and reason for return.

If your item is faulty, we'll meet our obligations according to the Consumer Guarantees Act (1993) and repair, replace or provide a refund for your item.
You are also protected under the terms of the Fair Trading Act (1986) which is designed to protect you from being misled, either intentionally or unintentionally.

Should you have simply changed your mind, Barry's Place will offer you a store credit, valid for 6 months, or exchange your item for another product of similar value or lesser value.

Proof of purchase is required for all returns and exchanges, and items must be in resalable condition, with all packaging intact and all labels and instruction manuals (where applicable) returned with the item.

You are liable for the cost of any return postage, unless your item is being returned as faulty.

Exchanges are not available on CDs, DVDs, or other digital media. Sorry.

Put simply. If you have an issue with anything you've bought from this shop, Contact us and we'll sort something out.

Shipping

We try to process and dispatch your order to a New Zealand address within 3 working days.  Please allow 5-10 working days for delivery.

If you are ordering from Australia we will send your selection to you on Friday.

If we are sourcing a product for you, we will advise you of the expected delivery date.

We will deliver to any home or business address in New Zealand and Australia but cannot deliver to PO Boxes.

Each order requires a single delivery point.

Goods are delivered in New Zealand by courier and to Australia via standard international post. All New Zealand orders are track and traced. Our Australian orders are posted on a Friday of the week ordered (please note this can take up to 15 working days to be delivered).

International post can be expected to take between 11-25 working days to arrive.  As we send international parcels economy class - they are therefore not tracked.

Freight is calculated based on weight and varies from product to product. When you checkout. The freight is included and denoted in the final cost.

Put simply. The cost of shipping depends on the weight of the item but there are no surprises. The shipping cost will be included and shown in the checkout price.

 

Privacy

While you complete your purchase, Shopify, our hosting provider stores your credit card data securely.

It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. This includes information submitted voluntarily by you through a form or gathered automatically as you visit this website.

You should not submit any sensitive or private information through this website except through acknowledged secure areas. The owners of this website accept no responsibility for data submitted through insecure areas of this website.

By submitting your contact details to us, we may contact you or send you marketing materials. We will give you the chance to refuse any marketing email from us in the future.

We will not sell, trade or rent your private information to a 3rd party.

This website uses cookies which are stored on your browser. You can usually modify your browser settings to prevent this happening. However, by disabling cookies, or certain types of cookie, you may hinder your user experience on this and other websites, or prevent them from working entirely.

Some cookies used on this website are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies shopping cars and some checkout facilities won't be available.

Some cookies used on this website collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Some cookies used on this website allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Cookies may also be used to improve the user experience and to enable some of the functionality provided by this website.

Please note that some cookies may be placed by third party service providers who perform some of these functions (or other services) for us. Cookies are used on this website for the following third party services: Google Analytics and Google Maps. Some of these services may be used to track your behaviour on other websites and we have no control over this.

By continuing to use this website without adjusting your browser's cookie settings, you agree that we can place these cookies on your device.

This privacy policy applies to this website only and does not apply to any websites that this website may link to.

If you have any questions/comments about privacy, you should contact us at barrysplace516@gmail.com

 

Put simply. If you buy something, we record your name and contact details so we can ship you the product. We, or the credit cards gateway don't keep any sensitive credit card information. We might also collects some strictly anonymous data about roughly where you're visiting us from, the type of device you are using and other such statistical info.